We go through life doing our best to be understood. But lets face it, it can be difficult. So many people coming from so many different walks of life. Each person having their own experience filter which has the ability to distort a message. The best we can do is be aware of the challenges of effective communication and do our part. As parents we do a little more by teaching our kids.
Communication is a skill. Spoken communication relies on three personal factors. First, self-concept, which impacts how you organize your world, which in turn affects how you communicate. Second, the ability to give information clearly and finally being able to listen effectively. Without understanding a message communication cannot take place.
These eight barriers to communication impact all three of the above personal factors. As you read through the list think about how often you are the donor or the recipient. Later you can think about how you can do it differently.
1. Perception and interpretation It is not possible for two people to experience the same thing the same way. We all come from different genetics, backgrounds, education, experience, etc which all impact the way we take and interpret information.
2. Generalizations and bias We are used to seeing things a certain way and it takes effort to open our minds.
3. Jumping to conclusions We often get to the outcome before we have been given all of the facts.
4. Assumptions The idea that perceptions are unique is all but ignored when someone presumes that others thoughts are like their own.
5. Multiple meanings All messages can have different meanings when viewed from different angles or different perspectives.
6. Dilution A message loses its intended meaning the more interpretations or people it passes through.
7. Message sent, but not received This is a selective listener, picking and choosing parts of the message that they want to hear but filtering out the rest.
8. Physical barriers These are all of the physical and verbal barriers around you every day; noise, delays in transmissions, length of message, restrictions in asking questions, and/or the attractiveness of the message.
We have just touched on some basic difficulties in communication. Look forward to more blogs on communication in the near future. For now take these common barriers and see what you can do differently in your own style to make a difference in the way you hold a conversation with others. In particular the way you speak with your kids. I know I perceive things differently then they do and I certainly jump to conclusions when I hear something crash!
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